SmarQ Processing: Why SmarQ
SmarQ Processing has been designed to simplify the MasterCard MiGS certified member Banks’ task of acquiring, enabling and maintaining merchants by automating as far as possible the functions associated with merchant acquiring operations.
SmarQ/MiGS provides the member’s Merchant Services group with access to the MiGS Merchant Manager system.
The Merchant Manager screens are used by the Member’s Merchant Services staff to set-up and configure Merchant profiles within MiGS. Authorised staff of the Bank or Payment Service Provider (PSP) can view and browse the same transaction records as the merchant. Therefore, the Member or PSP help desk operators are easily able to assist merchants to resolve any outstanding issues.
The SmarQ/MiGS Bank Portals modules provide merchant services staff with a set of powerful features that can be used for:
- Help desk access to merchant transaction records
- Generation of merchant security keys
- Revocation of merchant facilities
- Set-up of multi-currency options
- Set-up of multiple payment instruments
- On-line merchant notice board to display on the log-in interface display panels
- Merchant report and transaction log files
The SmarQ/MiGS merchant set-up interface allows the Member/PSP administration officer to set up the merchant data fields as listed:
- Merchant ID number
- Merchant administration permissions
- MOTO payment facilities
- Multiple currencies
- Multiple payment instrument schemes
- Merchant store on-line address
- Merchant email address
The SmarQ/MiGS Merchant ID number is created by the Bank, and is cross-referenced with the Members/PSP’s Acquirer Merchant ID number that is held in the Members/PSP’s host system. The benefit of using this merchant ID numbering method enables multiple members or multiple geographic operations to be hosted at a single payment server database without the risk of duplicating the same merchant ID. For example, a merchant typically has relationships with multiple acquirers, such as their acquirer Bank (for Visa and MasterCard acceptance), American Express and Diners.
